Create institutional account

Fonte: ARDITI - WIKI
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Institutional mail

  1. Navigate to https://hera.arditi.pt:4444/
  2. Login with the IT account (credentials are in bitwarden VAULT)
  3. On the side menu go to "Users and Computers" -> "Manage"
  4. On the list choose "Users" and search of the user that you plan on creating
  5. If that user does not exist yet press the plus (+) button on the bottom of the list, a popup should open
  6. Pick "User" define the user, first and last name and a random generated password (save the generated password to send to the user)
  7. Press "Add" and search for the name of the user that you just created
  8. Press the "pencil" button (edit) on the row of the user that you just created
  9. On the "E-Mail" field define the email for that user, it should be the user appended with the domain it belongs to (i.e. for the user francisco.silva the email should be francisco.silva@arditi.pt) the domain will depend on which group the new user belongs to. Arditi staff and NeuroRehabLab users should be "@arditi.pt", MARE-Madeira users should be "mare.arditi.pt", LARSys users should be "iti.larsys.pt" and OOM users should be "oom.arditi.pt"
  10. Send the email to the personal email of the new user with the credentials of the institutional account, the email template is as follow:


Welcome to ARDITI! We are excited to have you on board.

Below are your credentials to access ARDITI services, please change your password after login for the first time:

Username: [Your Username]

Password: [Your Password]


You now have access to: Institutional Email


Please take a moment to read ARDITI’s Welcome Guide for essential information about our services and policies. You can find it here:

EN Version

PT Version


Additionally, if you’re interested, subscribe to our newsletter here. Feel free to reach out if you have any questions or need assistance. Note: You can find our support page and knowledge base here.


Google workspace

  1. Navigate to https://workspace.google.com/
  2. On the top menu press "Admin console"
  3. Login into your admin account
  4. On the side menu expand the "Directory" and click on "Users"
  5. Above the list of users click "Add new user", a popup should open
  6. Fill all the required fields with the information from the user, the "Primary email" should be the institutional mail and the secondary a personal mail of that user. The organizational unit should be decided based on the need of that user for google drive storage, "OU-LIMIT" removes the storage capacity from the drive and should be the most used one due to the limited space
  7. Click "ADD NEW USER" and click to send the credentials by email to that user